- Overview of Organization and Services:
The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.
The Department serves 1 in 9 people in the state with food and economic assistance and opportunities to find jobs and further their training. Those served by the Department include children, elders, and people with disabilities.
The Department's 1,600+ staff help clients by processing benefits, connecting clients with resources, ensuring programs are operating well, providing legal counsel, developing policy, and holding fair hearings. More than 80% of the Department’s employees work in one of our 22 local Transitional Assistance Offices.
- Additional Info:
This is a full-service office.
Call DTA Assistance Line at(877) 382-2363
Talk to a case manager between 8:15am-4:45pm, M-F. During off hours you can access case information via our automated system
- Demographics Served:
Adults: 19+, Children: 12 and under, Families, Seniors: 60+, Youth: 13-18
- City/Towns Served:
Amesbury, Newbury (incl. Byfield), Newburyport, Rowley, Salisbury, West Newbury
- Types of Services Provided:
Disabled Adults and/or Children, Elder Services, Emergency Shelters, Food Programs