The GLBT National Help Center


  • Overview of Organization and Services:
    The Gay, Lesbian, Bisexual and Transgender (GLBT) National Help Center, founded in 1996, is a non-profit, tax-exempt organization that provides vital peer-support, community connections and resource information to people with questions regarding sexual orientation and/or gender identity.

    Utilizing a diverse group of GLBT volunteers, we operate two national hotlines, the GLBT National Hotline and the GLBT National Youth Talkline, as well as private, volunteer one-to-one online chat, that helps both youth and adults with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems and a lot more. We also maintain the largest collection of resources for the GLBT community in the United States, with 15,000 local resources for cities and towns across the country.

    We are the oldest and most comprehensive national organization of its type and scope in the United States, providing this critically needed service regardless of age or geographic location. The people who turn to us for help often live in rural and conservative parts of the country and are frequently feeling severely isolated, closeted and despairing, with literally no one else else safe to talk to.

    We provide a safe environment on the phone or internet for people of all ages to discuss issues that they don't feel comfortable talking about anywhere else.

    Hotline numbers: 888-843-4564 for adults; 800-246-7743 for youth (up to age 24).

    The Gay, Lesbian, Bisexual and Transgender (GLBT) National Hotline provides telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States. All of our services are free and confidential. We speak with callers of all ages about coming-out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety and safer-sex information, and lots more!

    We also offer free, confidential, online chat to provide one-on-one peer support for gay, lesbian, bisexual, transgender and questioning people. (Please note that this is a volunteer-run service for focused one-on-one peer support. We unfortunately do not have the resources for casual chatting, and this is not a substitute for ongoing professional counseling.) All conversations are confidential. We do not keep transcripts or recordings of the chat conversations we have with you.
  • Additional Info:
    Lesbian, Gay, Bisexual and Transgender (LGBT) National Hotline:

    LGBT National Youth Talkline:
    1-800-246-PRIDE (1-800-246-7743)

    LGBT National Senior Talkline:

    LGBT Switchboard of New York:


  • Demographics Served:
    Adults: 19+, Children: 12 and under, Seniors: 60+, Youth: 13-18
  • City/Towns Served:
    Amesbury, Newbury (incl. Byfield), Newburyport, Rowley, Salisbury, West Newbury
  • Types of Services Provided:
    Lesbian, Gay, Bi, Trans, Q


  • Address: 2261 Market Street, #296 San Francisco, CA 94114
  • Phone: 888-843-4564
  • Email:
  • Website:
  • Hours of Operation: Hotline hours: M-F from 1 to 9pm, pacific time (M-F from 4pm to midnight, eastern time) Saturday from 9am to 2pm, pacific time (from noon to 5pm, eastern time)